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We, Pohádka s.r.o., Celetná 32 Praha 1 Staré Město 110 00 appreciate your trust.
Here you can find out how we process your personal data we receive in connection with the visit to the websites operated by Pohádka (www.ceskehracky.com and eshop.ceskehracky.cz).
The information relates to the processing of your personal data, as customers, those interested in our goods and services, and visitors to the websites we operate, always in the scope of your personal information corresponding to your position with us.
We process all personal data in accordance with the law and place great emphasis on safe storage.
Company: Pohádka s.r.o. IR: 250 55 771 Registered office: Slivenecká 137/53, Hlubočepy, Praha 5, 152 00 Entry in the Commercial Register: company registered in the Commercial Register maintained by the Municipal Court in Prague, C 45801
You can contact us at any time by e-mail at firstname.lastname@example.org or by letter sent to our registered office.
In the case of purchase of goods at eshop.ceskehracky.com we will process your personal data in the name, surname, date of birth, home address, address for delivery of goods, e-mail address, telephone contact, details of purchased goods and its price. If you are a legal entity or a natural person doing business, we will also process your business name, business ID, tax ID, business address, billing address, agent or other contact details and bank account number and bank code.
If we deliver the ordered goods to the address specified in the order, we will provide your personal information to the appropriate carrier in the range of name, surname, telephone contact and address for delivery.
If you withdraw from the purchase agreement, we will also process your bank account number, which you will share with us for the purpose of settling our mutual obligations. We will process these personal data only for the period necessary for the refund and to prove that the amount you have paid is actually refunded, but not for the period of limitation resulting from generally binding legislation. Providing this personal information is required to settle our mutual obligations upon withdrawal, and is a processing that does not require your consent.
We are open to your suggestions, inquiries, and requests, so you can contact us at any time by phone, e-mail, social networking, or mail.
To process your requests and respond to your inquiries, we process your personally provided personal data, but only to the extent necessary and only until your inquiry or request is processed, unless the need to process personal data for any other purpose. Without this personal information, we would not be able to respond to your query or request, so your consent to processing is not required in this case.
Our stone shops are monitored by CCTV. We place cameras in these locations to protect our legitimate interests, such as damage prevention and property protection. Camera systems are operated by Vaněk. Only our authorized employees and authorized processor employees have access to the records and servers on which these records are stored. The areas where the cameras are located are always properly marked. Camera recordings from our stores and surroundings are processed for a maximum of 90 days from the date of their acquisition.
Our website contains third party social plugins, a Facebook plug-in that is managed by Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA; Youtube service plugin, managed by YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA; and Instagram plugin, which is administered by Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA. With these plugins, you can share content with other people. We do not manage these social plugins, and we are not responsible for the possible processing of your personal data by the above-mentioned operators of these plugins, who are in your position as personal data managers.
We use professional and specialized services of other entities to fulfill our obligations and duties and to provide our services. If these vendors process the personal data we transmit to them, they have the status of personal data processors. Most often, we pass on your personal information to companies distributing and transporting goods (logistics companies), technical and IT support, or experts, lawyers and auditors.
We always pass on your personal information to the processors only to the extent necessary for the purpose of processing and solely for the purpose of providing our services. We only select those persons who provide us with maximum guarantees on the technical and organizational security of the personal data transmitted. We have concluded agreements with all processors and no processor of ours is entitled to use the provided personal data for our own, marketing or any other purposes. The processors are companies based both in the Czech Republic and based in a Member State of the European Union or the so-called Safe States. The transfer and processing of personal data in countries outside the European Union is always in accordance with applicable legislation.
Upon request, we are also obliged to provide your personal data to state authorities and authorities (eg the Police of the Czech Republic, state authorities in the framework of inspections, etc.). We do so because it imposes a legal obligation on us.
We process your personal data automatically and manually and keep records of processing activities. When processing personal data by our company, there is no decision-making based solely on automated processing without human judgment, which would have legal effects or would otherwise significantly affect the entities whose personal data we process under these principles.
We take all technical and organizational measures to ensure the protection of personal data and to eliminate the possibility of unauthorized or accidental access to personal data, their alteration, destruction or loss, unauthorized transmissions, their other unauthorized processing and other misuse of personal data. We comply with all obligations set forth by our generally binding legal regulations in the area of personal data protection
We use modern security and control mechanisms to ensure maximum data protection. All persons who come into contact with personal data in the course of their work or contractual obligations are bound by a statutory or contractual confidentiality obligation.
We process your data in a transparent manner, which means that you always know for what purpose you provide us with your data.
With respect to the processing of personal data, you have the following rights associated with the processing of personal data when complying with legal requirements:
In matters of your rights, you can contact us with your inquiry or complaint as a personal data manager by postal mail or e-mail to email@example.com. You can also contact your supervisory body, the Office for Personal Data Protection, with its registered office at Pplk. Sochora 27, 170 00 Prague 7.
The Company is under no obligation to appoint and appoint a Data Protection Officer.